Solved! Autel ML629 Update “Failed to find device” Issue

Autel has got some feedback from customers for updating Autel MaxiLink ML629 software. The Maxi PC Suit always prompts “Failed to find device” when connecting the ML629 device to computer.

Solution

1. Hold the left arrow button on Autel ML629, insert its wire into computer USB port. The screen will turn on, and say: ”Updated by USB”.

Autel ML629 Update Failed to find device Issue

2. Open Maxi PC Suit software on computer to start scanning, it says “Failed to find device”. This is where a lot of people are probably having trouble.

Autel ML629 Update Failed to find device Issue

Take out the Micro SD card that came with the device at the bottom, put it in a adapter and insert into computer.

Autel ML629 Update Failed to find device Issue

Autel ML629 Update Failed to find device Issue

3. Run the Maxi PC Suit software again, now you can successfully log in to update latest available upgrades.

Install and transfer it to the Micro SD card, then put the card back to Autel ML629 device. Updated is complete.

Autel ML629 Update Failed to find device Issue

Autel ML629 Update Failed to find device Issue

Problem was solved!

Maxi PC Suite download:

https://www.autel.com/download.jhtml

Remember to download the correct version, it is normally the 1st one, the other one is for MAC system, and one is for Mexico.

This is a tech tip about how to solve “Failed to find device” problem when connecting Autel ML629 OBD2 scanner with computer for upgrade.

More questions please contact us.

https://www.auteldiag.com/