Just bought Autel MaxiAP AP200 and installed Volkswagen software, but it cannot read the VIN of VW Caddy EST 2015. It says “decoding failed”, what’s the problem?
Caddy is in the “VW_CV” vehicle make list, not in the “Volkswagen” list, please make sure to install correct software for normal use.
Vehicle Coverage please check here:
Solution – If installing the wrong vehicle software, how to do?
- Offer Autel agent your SN to unregister. Once done, just re-register & re-install the correct vehicle software.
Note: it is only workable for new users that had registered for less than 1 month.
- Check applicable vehicle coverage before installing or contact our Auteldiag online service.